I have never been so disappointed with a service in my life. I have 4 cats and wanted a portrait with me and them all wearing identical sweaters that I knitted myself. I worked very hard knitting them and wanted my hard work captured in a family portrait. The events leading up to the portrait were precessional and gave the impression that my needs and expectations were ensured to be met. I was wrong. I was way wrong. When we arrived at her studio she snickered and made a snarling remark about how horrible my sweaters looked. After a brief moment of fight back tears I continued on because I didn't want to let my cats down. Especially Mittens. He has been excited the whole week prior. My cats were well behaved and didn't make any fuss at all. It really helped out that 3 of them were stuffed after they passed away 2 years ago. When she took the picture she didn't even tell me to say "cheese." As a young girl, that was always my favorite part when it came to taking a picture. She took the picture unexpectedly and wouldn't take another without wanting to charge me for an additional photograph. When I got the picture in the mail, I was mortified. Her photoshop skills were lackluster at best. I felt like Mittens could have done better. He was so disappointed when he saw the photograph that he walked away and hit under the bed. Prior to the photograph I asked her to remove a mole that noticeably sits on my face. Not only did she not remove it, but I'm fairly certain she added hairs to it. Circling back to her candid snapshot, Mittens was licking him self and I was in mid-sneeze. Needless to say, I am unhappy and never plan on calling her again.
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