It's not just this reviewer. Go look at Urban Spoon and Yelp and you'll see probably 75% of the reviews mentioning horrendous service and mistakes by the kitchen. Friends who have eaten there report the same thing. I love food. I love downtown. I love the look of Hub. I want to go there and love it so much that I want to be there every night. But I can afford to eat out maybe once a week, so until I hear that it's better than even odds that I'll get the level of service I expect for Hub's prices, I'm not going. I mean, it's lovely that they end up giving away ice cream or comping half the meals they serve because they're burned or the wrong item or served 20 minutes after the rest of your table is finished, but I'd rather they get stuff right the first time.
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