Marie Miyashiro's The Empathy Factor—Your Competitive Advantage for Personal, Team and Business Success has recently been published by PuddleDancer Press. ($19.95, 256 pages, www.EmpathyFactorAtWork.com.)
The Empathy Factor builds on Marie’s organizational research and consulting experience of over 28 years, focused on organization development, strategic planning and communication training. The book shows how building a more compassionate, empathetic workplace is the path to greater productivity, and consequently, profits, and offers team leaders pragmatic and strategic implementation tools to bring the transformative power of empathy to organizations.
Marie Miyashiro is an internationally recognized business consultant, facilitator, writer, keynote speaker and Nonviolent Communication practitioner, with over 28 years of experience. Marie speaks on topics related to collaboration in organizations. Marie served as lead speaker for the 2011 Making Collaboration Real conference in San Francisco, California, and her keynote engagements have included the University of Arizona’s convocation for the College of Fine Arts. Marie has been selected as a keynote speaker for the 2012 Association of Partners for Public Lands convention in Las Vegas, Nevada. As president and founder of Tucson-based consulting firm, Elucity Network, Inc., Marie has developed and coordinated award-winning business outreach programs for public works and transportation projects with the Arizona Department of Transportation, City of Tucson Department of Transportation, Pima County Department of Transportation, Pima County Wastewater Management Department and the Town of Marana. Nationally and internationally, she has worked with Fortune 500 companies, small businesses, nonprofits, universities and government agencies throughout the U.S., as well as in Canada, Asia and India, and with clients from Japan to Indonesia.
What people are saying:
“Empathy has always been a core part of Marie Miyashiro. Now she has transformed that valued human relations quality and skillfully turned it into a powerful communications force for the business community. The Empathy Factor will help thoughtful business people add substance and dimension to relationships within the workforce—colleagues and customers. Breakthrough thinking from cover to cover that will lead to more meaningful discourse and heightened impact.”
—JAMES B. HAYES, Former Publisher, FORTUNE Magazine
“The Empathy Factor provides great insight into almost diametrically opposed business needs, personal and corporate. Not only does it explain why they exist, but provides sound techniques to achieve synergy between the two—in turn, making the employee and business more productive. This should be required reading for any manager or supervisor.”
—BILL MOORE, Senior Vice President, Ipitek Corporation; Former Vice President and General Manager, Ortel Corporation; Former Corporate Marketing Manager, Hewlett-Packard
“Fabulous! With this book, Marie has made several very important contributions to the body of work concerning effective leaders. She makes a clear connection between the vitality of organizations and the ability of its leaders to harness the vast potential energy generated by engaging human beings in the landscape of their feelings. Equally important, she has taken the widely heralded virtue of empathy and made it very accessible with numerous pragmatic strategies and tools. A must-read for any emerging leader!”
—ULRICH NETTESHEIM, Managing Partner, Passages Consulting; Lecturer at Haas School of Business at University of California Berkeley; and Founder of Umanity