Thursday, August 10, 2006
-- And in other news, the Weekly's Southcentral Bureau is waterless due to a flood. I woke up this morning to almost zero water pressure. While investigating, I discovered water running both outside in the front of the house AND inside in the laundry room, which is in the back of the house. Being awake for all of 32 seconds, I couldn't quite process this. Finally, me and the Significant Other decided it would be prudent for him to call the home warranty company while I shut off water to the entire house.
After finally completing a "trouble ticket" (which required pushing 1,467 buttons on the home warranty's satanic phone system), the S.O. got the name of the plumbing company. He called said plumbing company -- which said they could not do anything unless we had our reference number for the home warranty company. We didn't have that. So after another call and 1,751 buttons pushed, we got that number from the home warranty company and called back the plumber.
There, the operator asked us if we needed someone paged NOW, or if our problem could wait until later in the day when the plumbing company officially opened. We requested someone be paged NOW, not appreciating the fact that BOTH SIDES OF OUR HOUSE had flooding issues. She said she'd page the on-call person.
Almost an hour passed. There was no word. So we called back, and the plumbing company said that, well, gosh, someone would be out SOMETIME IN THE MORNING.
Thank goodness the shut-off valve worked.