This article is clearly not written in the tone of mockery towards those who need help. Reporting about an incident factually does not make someone heartless, it is documentation of something that has happened that is beyond both the control of the person directly involved, as well as others. For all we know, this article can be an eye opener for someone who needs help themselves, or it could be one way for those who do not directly witness this kind of thing on a regular basis to have some compassion and empathy for people when they are experiencing the darkest times.
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